FREQUENTLY ASKED QUESTIONS

​​​​ Am I Really locked in the room?        Yes and No.  Yes the door will be magnetically locked but there is an exit button available at all times.   If the exit button is pressed the door opens but the game clock will not stop.  You can return to your team at any time.   


How many people can play?   Our booking software is set to allow bookings of 2 to 8 people.  While there is always an optimal number of team members (every escape room is different) we can and frequently do accommodate larger teams and corporate groups.   Call us at 386-530-3500 to find out how.   


Will our escape room game be private?   If you book less than the available spots for your time slot there is always a chance that another group may book the available spots.   It is not as common in our area but it can happen.   It is a great chance to make new friends!  However, we will always try to accommodate private rooms whenever possible.    Call us at 386-530-3500 for details.


Do I need any special knowledge or skills?   Escape Room Adventure's challenges and puzzles do not require any outside knowledge to play. Everything you need is in the room.  It does require outside the box thinking, intuitive reasoning, and logic.


Can we just walk in or do I need a reservation?  Reservations are highly recommended.  Booking online is the best and easiest way to guarantee your escape room adventure.   However, the WildPuzzle team will always try very hard to accommodate your group.   Simply call us and let us know what you need:  386-530-3500.   We are always ready to host your escape room game.  


Our available online booking hours:

*Last booking start time


Monday:  12pm to 8:30pm*

Tuesday:  12pm to 8:30pm*

Wednesday:  12pm to 8:30pm*

Thursday:  12pm to 8:30pm*

Friday:  12pm to 9:30pm*

Saturday: 10am to 9:30pm*

Sunday: 10am to 8:30pm*

Note: Online bookings must be booked 1 hour prior to start time.


I would like a time that is not listed, can anything be done? Yes. We will try very hard to accommodate your group.  Simply call us and let us know what you need:  386-530-3500.


Is this appropriate for kids?  Yes!  There are no "adult themes" in our escape rooms.  However keep in mind that the games and puzzles are designed to be challenging!   Younger children will probably find most aspects of the puzzles to be difficult.   You know your children best.   Call us if you have any questions:  386-530-3500.   


Can I reschedule or cancel for a refund?  Because this is a live experience we are unable to offer refunds for cancellations.  We can reschedule your appointment to another available time with 24 hour notice.  Again...the pattern continues:  Simply call us and let us know:  386-530-3500.


What time should I arrive?  Please arrive 15 minutes before your scheduled game time. The game will begin on time and it is not fair to other players to interrupt.  If you have booked the whole room, your group will be able to enter but depending on the day's schedule you may have less time in which to complete your adventure. 


Can we use our phones in the room?  No use of cameras or phones in the room. You will have fun without them!  There will be plenty of photo opportunities in the lobby.​   


We look forward to hosting your next escape room adventure!  Book Now or call us at 386-530-3500.