FREQUENTLY ASKED QUESTIONS
Am I Really locked in the room? Yes. And No. Yes the door will will be locked but there is a panic button that will let you out if you want to open the door. If the panic button is pressed the game will stop.
How many people can play? The game is designed to be played by 2-8 people. If you have less than 8 people in your group, others will be able to book remaining spots. Great chance to make new friends! There are private room options available if you want to ensure a private experience. Call us at 386-530-3500 to find out how.
Do I need any special knowledge or skills? Escape Room Adventure's challenges and puzzles do not require any outside knowledge to play. Everything you need is in the room. It does require outside the box thinking, intuitive reasoning, and logic.
Can we just walk in or do I need a reservation? Reservations are highly recommended. It is possible to walk in and play the next available time slot but it is dependent on availability. You can call us before you come in to check.
I would like a time that is not listed, can anything be done? Yes. We will try very hard to accommodate your group. For times outside of our regular hours you will have to book the entire room.
Is this appropriate for kids? Yes! There are no "adult themes" in the room. However keep in mind that the games and challenges are designed for adults. Younger children will probably find most aspects of the puzzles to be difficult. Because of the nature of the game- if you would like to bring a child 10 or under- you must book a private experience, call us to set it up. We do recommend players to be 10+. Also any children under the age of 16 must be accompanied by an adult.
Can I reschedule or cancel for a refund? Because this is a live experience we are unable to offer refunds for cancellations. We can reschedule your appointment to another available time with 24 hour notice.
What time should I arrive? Please arrive 15 minutes before your scheduled game time. The game will begin on time and it is not fair to other players to interrupt to allow latecomers. If you have booked the whole room, your group will be able to enter but will have less time in which to complete your adventure.
Can we use our phones in the room? No use of cameras or phones in the room. You will have fun without them! There will be a photo opportunity in the lobby.
What if we have more than 8 players? We can accommodate larger groups. Call us for details!